DISTANCE SALES CONTRACT
Article 1- Parties
1.1. Seller
Name: ŞULE MODA GİYİM SAN.VE TİC.LTD.ŞTİ.
Address: Orhantepe Mah. Çınar Cad. No:19C KARTAL/ISTANBUL
Phone: 05330847201
Email: [email protected]
1.2. Recipient
Name – Surname/TR ID Number
Address
Phone
E-mail
Article 2- Subject
The subject of this contract is the sale of the product whose qualities and sales price are specified below, which the BUYER orders electronically from the SELLER's website www.sulegiyim.com.tr. It is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts regarding the delivery and delivery.
The buyer is the name of the seller. , title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information regarding the goods subject to sale and "withdrawal" information. exercise of their right and how to use this right, official authorities to whom they can submit their complaints and objections, etc. He/she accepts and declares that he/she has been informed by the seller in a clear, understandable manner and in accordance with the internet environment, confirmed this preliminary information electronically and subsequently ordered the goods, in accordance with the provisions of this contract.
www.sulegiyim.com.tr The preliminary information on the website and the invoice issued upon the order placed by the buyer are integral parts of this contract.
Article 3- Contract Subject: Product/Payment/Delivery Information
Type and type, quantity, brand/model, sales price, payment method, person to receive delivery, delivery address, invoice of the product(s) purchased electronically. information and shipping fee are as stated below. The person to be invoiced and the person making the contract must be the same. The information below must be accurate and complete. The buyer agrees to fully cover any damages that may arise from situations where this information is inaccurate or incomplete, and also accepts all liability that may arise from this situation. The buyer accepts the responsibility.
SELLER may use the products he deems necessary. In cases where the information provided by the BUYER does not match the reality, the BUYER reserves the right to stop the order. In cases where the SELLER detects a problem with the order and cannot reach the BUYER through the telephone, e-mail and mail addresses given by the BUYER, the SELLER freezes the execution of the order for 15 (fifteen) days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period, the SELLER cancels the order to prevent damage to both parties.
The product received /Ü products
Name, code: … pieces
Total Sales Price: …. -TL
ÖPayment Method: Credit Card/Bank Transfer (EFT)
Delivery Person:
Phone number:
Delivery Address:
Invoice Person/ Institution:
Invoice Address:
Tax Office:
Tax Registration Number:
Cargo fee: … -TL
Article 4- Contract Date and Force Majeure
The contract date is ../../…, which is the date the order was placed by the buyer.
A debt that did not exist or was not foreseen at the time the contract was signed, that developed beyond the control of the parties, and that one or both of the parties are burdened with by the contract. and situations that make it impossible for them to partially or completely fulfill their responsibilities or to fulfill them on time, force majeure (Natural disaster, war, terrorism, riot, changing legislative provisions, seizure or strike, lockout, three circumstances). significant malfunction in production and communication facilities, etc.). The party experiencing force majeure shall notify the other party immediately and in writing of the situation.
The parties will not have any liability for their failure to fulfill their obligations during the continuation of the force majeure. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.
Article 5 - Seller's Rights and Rights Liabilities
5.1. The seller accepts and undertakes to fulfill the obligations imposed on him in the contract in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, except for force majeure.
5.2. Persons under the age of 18 (eighteen) cannot shop on the www.sulegiyim.com.tr website. The seller will assume that the age stated by the buyer in the contract is correct. However, the seller cannot be held responsible in any way if the buyer writes the age incorrectly.
5.2. www.sulegiyim.com.tr is not responsible for price inaccuracies caused by system errors. Accordingly, the seller is not responsible for any promotional or price errors that may occur due to the system, design or illegal interventions on the website. The buyer cannot make a claim against the seller based on system errors.
5.3. You can shop at www.sulegiyim.com.tr by credit card (Visa, MasterCard, etc.) or bank transfer. Orders that are not transferred within one week from the order date will be cancelled. The processing time of orders is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) reaches the bank accounts. Payment methods such as pre-paid postage or postal check, which are made without contacting customer services, will not be accepted.
< strong>Article 6- Rights and Obligations of the Buyer
6.1. The Buyer accepts and undertakes to fully fulfill the obligations imposed on him in the contract, excluding force majeure.
6.2. The Buyer accepts and undertakes that by placing an order, he/she is deemed to have accepted the terms of the employment contract and will make the payment in accordance with the payment method specified in the contract.
6.3. Buyer, www.sulegiyim.com.tr The seller's name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs, etc. are available from the website. All preliminary information regarding the goods subject to sale and "withdrawal" information. exercise of their right and how to use this right, official authorities to whom they can submit their complaints and objections, etc. He accepts and declares that he has clear, understandable and internet-friendly information on the subject and that he has confirmed this preliminary information electronically.
6.4. Subject to the previous article, the Buyer is responsible for the product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings made at www.sulegiyim.com.tr order/ö utterance/usage procedureü declares that he/she has read the information and is informed and has given the necessary confirmation electronically.
6.5. The buyer receives the product; In case it wishes to return it, it accepts and undertakes not to damage the product and its packaging in any way, and to return the original invoice and delivery note at the time of return.
Article 7 - Order/Payment Procedure
Order
After the TL amount, including VAT, of the products added to the shopping cart (total installment amounts in installment transactions) is approved by the buyer, it is processed through the POS of the relevant bank card. For this reason, before the orders are shipped, an order confirmation e-mail is sent to the customer. Shipment will not be made until an Order Confirmation e-mail is sent.
Any disruption in the process or problems that may arise with the credit card will be notified to the buyer via one or more of the phone/fax/e-mail methods specified in the contract. It is reported by using;. If necessary, the buyer may be asked to contact his bank. The processing time of orders is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) is determined to have reached the seller's accounts.
Exceptionally, it is understood that the goods subject to the contract cannot be supplied for a justified reason and/or In case of a stock problem, if the buyer is immediately informed clearly and understandably and gives approval, another good of equal quality and price can be sent to the buyer, or in line with the buyer's desire and choice; Another new product may be sent, it may be waited for the product to be in stock or for the other obstacle to delivery to be eliminated, and/or the order may be cancelled. ;measurement yIn cases where it is impossible to fulfill the situation, the buyer is informed of this situation and the total price paid and the amount owed, if any. all kinds of things that put you under document at the latest; It is returned to him within ten days and the contract is cancelled. In such a case, the buyer will not claim any additional material or moral damage from the seller.
Payment
At www.sulegiyim.com.tr, ordering opportunities via cash transfer are offered to buyers who do not want to use their credit card information online. When paying by money order, the buyer can choose the bank that best suits him/her and make the transfer. If EFT has been made, the date of transfer to the account will be taken into account. When making a money transfer and/or EFT, the "Sender Information" must be the same as the Invoice Information and the order number must be written. If the relevant bank or financial institution does not pay the price of the product to the Seller due to unfair or unlawful use by unauthorized persons, the Buyer will lose the product delivered to him. It is mandatory to send it to the Seller within 10 days. In such cases, shipping costs belong to the Buyer.
If the Buyer has chosen to pay by credit card, the BUYER will also confirm the relevant interest rates and information regarding default interest from his bank, and the applicable In accordance with the provisions of the legislation in force, the provisions regarding interest and default interest apply to the "Credit Card Agreement" between the Bank and the BUYER. It accepts, declares and undertakes that it will be implemented within the scope of
Article 8- Shipment/Delivery Procedure
Shipment
Upon sending the order confirmation e-mail, the product(s) are delivered to the cargo company with which the seller has a contract.
Delivery
The product(s) will be delivered to the buyer's address by cargo agreed upon by the seller. Delivery time is 30 days from the sending of the Order confirmation e-mail and the establishment of the contract. This period can be extended for a maximum of ten days, provided that the buyer is notified in writing or via a permanent data carrier.
In regions where the Cargo Company delivers once a week, in cases where there are inaccuracies and deficiencies in the shipping information, in cases such as some social events and natural disasters, there may be a delay in the specified day period. The buyer cannot bear any responsibility to the seller due to these sags. If the product is to be delivered to a person/organization other than the Buyer, the seller is not responsible for extra shipping costs that may arise from the person/organization to be delivered not accepting the delivery, inaccuracy in the shipping information and/or the absence of the Buyer. If the product(s) have not reached the customer within the specified days, delivery problems must be reported to customer services immediately using the e-mail address [email protected].
In case of a damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company representative is of the opinion that the package is not damaged, the buyer has the right to have the package opened there to check that the products have been delivered undamaged and to request that the situation be determined with a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fulfilled its duty fully. If the package is not accepted and a report is kept, the situation should be reported to the seller's Customer Services as soon as possible, with the copy of the report remaining with the Buyer.
Article 9- Procedure Regarding Product Return and Right of Withdrawal;
The buyer has the right to withdraw from the contract within fourteen days after receiving the goods, without giving any justification and without paying any penalty. In order for the refund to be made in accordance with the general communiqué of the Tax Procedure Law No. 385, the buyer must completely and accurately fill in the return sections at the bottom of the 2 invoices belonging to the seller delivered with the goods, sign them and send a copy of them with the product. He/she must send it to the seller together with the other copy and keep the other copy under his/her responsibility. The right of withdrawal period starts from the day the goods are delivered to the buyer.r. The return shipping cost of the returned product or products must be covered by the buyer.
The buyer has the right of withdrawal for goods prepared in line with his wishes and/or his personal needs. It is not an issue.
If the buyer exercises his right of withdrawal, the seller shall send the notice of withdrawal at the latest after the invoice containing the withdrawal notification reaches him along with the product. The total amount received within ten days and the consumer's debt, if any; all kinds of things that put you under will return the document without incurring any costs to the consumer.
The decrease in the value of the delivered goods or the existence of a reason that makes the return impossible does not prevent the exercise of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the seller must compensate the value of the goods or the decrease in value.
The general return period for any product purchased by mistake is 14 days. . During this period, returns of products whose packaging has been opened, used, destroyed, etc. will not be accepted. The return must be made with the original packaging.
In cases where any opening, deterioration, breakage, destruction, tearing, use or other conditions are detected in the product and its packaging taken inadvertently and the product is returned to the buyer. If the product cannot be returned in the same condition as when it was delivered, the product will not be returned and the price will not be refunded.
For product return, the situation must first be reported to customer services. Information about sending the product for return is communicated to the customer by the seller. After this conversation, the product must be delivered to the seller, together with the invoice containing the information regarding the return, through the Cargo company that made the delivery to the buyer's address. If the returned product reaching the seller meets the conditions specified in this agreement, it is accepted as a refund and the refund is made to the buyer's credit card/account. No refund will be made unless the product is returned. The time it takes for refunds made to the credit card to be reflected in the credit card accounts is at the discretion of the relevant bank.
If the shopping is made by credit card and in installments, the refund procedure to the credit card is the same. It will be applied as follows: Buyer will purchase the product. how many? If the buyer submits a purchase request in installments, the Bank repays the buyer in installments. After the seller pays the entire product price to the bank at once, in case the installment expenditures made from the bank POS are refunded to the buyer's credit card, the requested refund amounts will be transferred to the bearer in installments in order to prevent the parties involved in the matter from being victimized. It is transferred to the parties' accounts by the Bank. For the installment amounts paid by the buyer until the cancellation of the sale, if the return date and the card's cut-off dates do not coincide, 1 (one) refund will be reflected on the card every month, and the buyer will receive a refund for the installments he paid before the return, after the installments of the sale are completed. He will receive another month equal to the number of installments he has previously paid, and it will be deducted from his current debts. He cannot say; In case of a return transaction, the member business, that is, the seller, will make the refund through the relevant software, and the member business, that is, the seller, is obliged to pay the relevant amount to the Bank in cash or on account. Therefore, cash payment cannot be made to the buyer in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the buyer pays the amount to the Bank all at once.
Article 10 - Confidentiality
The information specified in this contract by the buyer and the information provided to the seller for the purpose of payment will not be shared by the seller with third parties.
The seller may only disclose this information in the presence of administrative/legal obligation. will be able to explain it in context. Any research license with documented research capacity; Within the scope of a judicial investigation, if the seller has the information requested from him, he can provide it to the relevant authority.
Credit Card information is never stored, Credit Card information is only used to obtain provision by being transmitted securely to the relevant banks during the collection process and is deleted from the system after the provision.
Information such as the buyer's e-mail address, postal address and telephone are used only by the seller for standard product delivery and information procedures. In some periods, campaign information, information about new productsInterests and promotional information can be sent to the buyer after his/her approval.
Article 11- Competent Courts and Enforcement Offices in Case of Dispute
In case of a dispute arising from the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the Seller's place of residence are authorized up to the value declared by the Ministry of Industry and Trade in December every year.
In case this occurs, the Buyer is deemed to have accepted all the conditions of this agreement. …/…/…